Our Top Priority
Keeping your pets safe, clean and healthy.
Vet Approved
The Petminda Pet Pods are approved by vets to ensure the health and well-being of your furry friends!
Animal Welfare
We consulted with multiple animal welfare groups to ensure your pet stays happy and healthy while using the pods.
UVC Light Sanitation
Ultraviolet-C light sterilises and disinfects the pods after each use, killing 99.9% of bacteria & pathogens.
Live Video Pet Monitoring
Video on demand via the app so pet owners are always able to check in on their beloved animal.
Temperature Controlled
Air-conditioned climate controlled pods with ventilation ensures that your pup can breathe easy and rest comfortably.
Fail-Safe Design
Secure theft-proof pods designed meticulously with multiple fail-safe measures ensure your pet is always safe.
The Sanitation Process
Here's how the pet pods stay clean and ready for the next user!
Cleaning Up
Pet owners are required to clean up after their pets. Each pod has a dispenser for disposable bags and sanitary wipes making it easy and convenient for cleaning.
UVC Light Sterilisation
After your pet has been collected and the door is locked, the automated UVC light will activate, effectively sterilising and disinfecting the pods - killing 99.9% of bacteria and pathogens!
Emergency Clean Up
In the unlikely event that a pod hasn’t been cleaned by the previous user, the pod cannot be used and onsite cleaners will attend to the pod as soon as possible.
Safety Features
Petminda was developed with a dog-first design. We put your pet’s safety and well-being above everything else, so you never have to worry about your precious pooch while running your errands.
- UPS Battery Backup
- Manual Override Key Onsite
- Motion & Door Sensors
- Dual Fibreglass Body
- Live Video Monitoring
- Top Google Cloud Security
- 24/7 Customer Support
Your Safety-Related Questions
Everything you need to know about the pet pod safety features.
What if my phone dies? How will I unlock the door?
Not to fear! A master key will be held onsite by the retail centre's security, or if you can borrow a phone from someone to call 1800 PMINDA, our staff will be on call 24/7 and can open the door remotely. All pets need to be registered and have their owner's name and phone number on the account which the security team can cross-check with your identification card.
How can I be sure that my pet is safe from infections and diseases?
All pods are cleaned daily by Petminda staff with F10 Veterinary Grade disinfectant wipes. On top of the UVC sterilisation process which kills 99.9% of bacteria in the pods between uses, all pets are required to have their vaccinations and be dewormed prior to using the pet pods. This prevents any diseases from spreading between their owners or other animals.
Are the pet pods easy to steal or damage?
No, they are not, as the pet pods are bolted to the ground and made with high-quality reinforced fiberglass. Additionally, the pet pod locations will have CCTV monitoring for extra security.
What happens if the pet soils the pod?
Pet owners are required to clean up after their pet with the sanitary products provided on site. Failure to do so will incur a cleaning fee. Photos are taken throughout each use for evidence. The pods will be locked until the retailers on site can attend.
What happens if there is a power outage?
In the event of a power outage, the battery backup with start and the pod will remain operational. There is also a master key held on site by the centre security/retail management to assist the users in collecting their animal if any issues arise.
Can anyone access the pod?
The secure pet pods can only be unlocked through the app from the user's account, which prevents your pet from being stolen or harmed in any way.
The Pet pods
The first of its kind in Australia! Fully automated pods designed with the utmost care to keep your pets safe and comfortable while you pop in and out of the shops.
ULTRA SAFE DESIGN
LIVE VIDEO MONITORING
UPS BATTERY BACKUP
UVC DISINFECTANT LIGHT
TEMPERATURE CONTROL
SHATTER-PROOF DOOR
Available Now
Petminda has started launching around Australia. Register your interest to be the first in the know about new locations, launches, competitions, and more!
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Register Your Interest
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Want petminda near you?
We’re currently based in Melbourne, Victoria but soon we’ll have Petminda Pet Pods throughout Australia! Let us know where you want the next pods to be!